Mr. Walid Wahib Fahmy, Tour Guide for STI Fam Trip 3-12 December 2012 Egypt
We recently returned from our fantastic cultural experience and
familiarization trip to Egypt and Jordan December 3 - 12, 2013 with STI
Tours and their Cairo office - Sakkara Tours.
What a fabulous experience and certainly a trip of a life time. All of your
personnel are what made the trip so exceptional. This email is specific to
your employee, Walid Wahib Fahmy, who was our first contact, and they say first
impressions are very important. You picked the right person to be our first
impression. Walid with his special airport security clearances met us
shortly after we stepped off of our Egypt Air flight from New York. It
certainly was nice to have his smiling face, and friendly personality
waiting for us after such a long flight.
Our first impression of Cairo and the Egyptian people was favorable due to
his meeting us and taking charge right away. We were a four member group
and one member had not pre-arranged for her visa. This could have been a
timely delay, but Walid escorted our tour mate to the appropriate office and
secured the visa in minutes. He then showed us the way to get through
passport control, then onto the baggage claim area and out of the airport
with astonishing ease and speed. Our small group was already talking about
our unexpected and very pleasant airport experience by the time we boarded
our transportation vehicle to our hotel. Walid got us checked in and shown
around the hotel in short order. Early the next morning......there he
was......his smiling face and greeting us and introducing us to our
wonderful guide Ahmad Dahab, who took us all around Cairo on 4 December.
The next morning (5 December), we had an early departure from the hotel, as
our flight left at 7am for Aswan. Walid was there, again getting us on our
way, getting us checked in very quickly at Cairo Airport for our early
flight. His reliability, friendliness, and efficient manner, allowed us to
just relax and enjoy the trip.
We had two more times where we would see him again. On the night of 11
December, we flew into Cairo from Amman, Jordan. Zipped through the airport
and next thing we were at the Holiday Inn Heliopolis all checked in, with
Walid taking care of all.
Too soon came the next morning, when we had to leave for our return flight
to New York. We had a nice breakfast and no worries because we knew Walid
was there and he was taking care of everything. Walid escorted us to the
airport, provided us with an easy airport check in and all the while
continuing to be informative and helpful. All of us appreciated his
outstanding efforts, leaving us with fond memories of Egypt. We highly
recommend Walid Wahib Fahmy as a guide and information source for anyone traveling
to Egypt. Thank you for introducing us to him.
All of the services provided by Walid were what we would say..."He
exceeded all expectations".
When I have re-told our trip adventures to people, I always tell them about
Walid and the service he provided on behalf of Sakkara Tours / STI. I
stress that we are seasoned travelers and when in Egypt, you want to travel
with a very good company that has been in business for many years and can
provide these services. What Walid did for us was priceless. We all
stayed happy and stress free and this added to our overall trip enjoyment.
Thank you for providing this wonderful familiarization experience and I will
send more emails about Ahmad Dahab our guide in Cairo and Ash our guide who met
us in Aswan and stayed with us till we left Luxor. They too, are fantastic
assets to your company.
Jerrilyn "Jerri" Greenen, Owner
Island World Travel