Central Holidays is proud to announce the launch of a pioneering technology system aimed at simplifying and enhancing the booking process for travel advisors and group planners. The revolutionary system, developed over a two-year period with extensive input from industry professionals, includes a comprehensive website designed to streamline the booking of complex tour products and manage intricate travel arrangements seamlessly, all online.
The new system handles both FIT and group travel and features dedicated portals for advisors, travelers, and suppliers. The new technology platform caters to both FIT and group travel needs, offering dedicated portals for advisors, travelers, and suppliers. It boasts a myriad of innovative features and integrations, including built-in automations with zero lag time, managing the entire booking process from start to finish for agents. From booking and payment to reminders and commission payouts, the system ensures a hassle-free experience for travel advisors and their clients.
Adam Greis, General Manager of Central Holidays, expressed excitement about the company's groundbreaking investment in pioneering technology, stating, "Central Holidays is proud to introduce this first-of-its-kind technology to the travel industry. Our new system represents a game-changer, providing travel advisors with unprecedented tools and resources to enhance their business operations and elevate the guest experience."
The travel advisor portal offers streamlined booking capabilities, allowing advisors to facilitate online payments and receive immediate confirmations for their clients. Additionally, advisors can conveniently access their bookings, view commissions, and manage quotations through their private portal. The new technology system also incorporates a robust CRM (Customer Relationship Management) tool, offering comprehensive insights into booking histories for agents and travelers alike. With the integration of AI for future travel analysis, advisors can anticipate and cater to their clients' needs more effectively than ever before.
The new website will continue driving travelers to book through their preferred travel advisor. In fact, consumers will only be able to book through an advisor; the site is not a consumer direct site. Consumers are required to obtain a booking code from their preferred travel advisor to make reservations online, ensuring that all bookings are facilitated through advisors. Further, the website will also proactively drive new customers to travel advisors with a new "FIND AGENT" feature. If a consumer does not yet have a preferred advisor, this feature will serve to bring new customers to travel advisors registered as Central Holidays preferred advisors. Travel advisors can register for free to become a preferred Central Holidays advisor, gaining access to the advanced technology platform designed to optimize their workflow.
Moreover, the system's automated features aim to boost the bottom line for travel advisors while enhancing the overall guest experience. From personalized vouchers for each traveler to detailed day-to-day itineraries, advisors can ensure peace of mind for their clients at every stage of their journey. Integration with travel insurance further adds a layer of assurance, providing readily available information for added peace of mind.
Central Holidays invites travel advisors to embrace this groundbreaking technology and join the ranks of preferred advisors to access a wealth of resources aimed at driving business growth and customer satisfaction. By investing in this innovative platform, Central Holidays reaffirms its dedication to supporting and empowering the travel advisor community.
Agencies looking to learn more about the benefits of working with the destination specialists at Central Holidays to boost their revenue can contact the company's Travel Industry Sales Vice President Margie Bell via email at mbell@centralholidays.com.