I wish I could remember the names of your staff that provided outstanding assistance during my two visits in December as I would write a letter of recommendation and ask that you put it in their employee files.  One event, I thought my son (age 40) had left the hotel and not returned..it had been five hours....your staff searched, finding him in the business office computer in the very early morning hours... emailing his children.

I am ashamed when I misplaced another item, that I asked the Manager to ask housekeeping to recheck my room.  I found it in my luggage upon return to the US.

In all my years of travel I have never experienced this level of courtesy and service, including the Peninsula chain.

This trip was a 40th birthday present for my son, and in three years I will be returning for my grandsons 16th birthday.

Please know that I will be contacting my travel agent, as well as STI / Sakkara  thanking them for arranging accommodations at such a fine facility. Know that I will  forever be a Four Seasons guest.

Thank you

Jane, my name is Geri Fried. Gino Piunno, cousin, arranged this lifelong dream.  Working with family is usually difficult; if everything is not perfect, the family will hear about it forever ... I am a discerning person to begin with.

This trip was incredible ! The STI representatives were so outstanding, I was in awe more than once. They processed us through customs in less than five minutes.  The guides, licensed Archaeologists and Egyptologists were superb.  I am aware one contracts through you and the other through Sonesta.  They made this trip exceed our expectations ... my son and I are both Egyptology enthusiasts.  Ahmed Daha has studied hieroglyphics six years and translated much.  Sayad Nasser provided thorough background information that our questions were answered in context ... how rare that is.  Once we did have other driver, a 20 year employee of Sakarra ... although good, he could not compare to Ali  Mahmoud.  Ali made us feel totally safe, yet amused at Cairo drivers ... something that must be experienced to understand.

Although I complain about Sonesta food and accommodations, their staff was the epitome of the "customer service" concept.  What can I say about the Four Seasons ... what a marvelous hotel.

I hope to take my grandson, third generation Egyptologist fanatic,  on this trip in three years for his 16th birthday.

Feel free to use my name as an enthusiastically satisfied client.


Geri (Geraldine) E. Fried  



Dear Philippe,

Thank you very much.
Once again ... my trip to Egypt was really organized. Everything was executed in really professional way. Next time I will go to Egypt I will contact STI.


Rogerio Lima, Ph.D.
Associate Research Officer / Agent de recherches associe
National Research Council of Canada / Conseil national de recherches du Canada
75 de Mortagne Blvd.
Boucherville, QC J4B 6Y4

My wife and I just returned from our trip to Cairo and the UAE.

I wanted to express our sincerest thanks to you and all the staff that helped plan our trip to Egypt. It was my wife\'s first visit and I really wanted it to be a good one.....IT WAS. (except for the heat...48c!)

For your information, a special note to tell you that your guide staff from airport meeting to departure both in Cairo and Luxor was superb. Ive traveled a lot and these guys went more than the extra mile....in fact we personally enjoyed each others company.

I will not hesitate to recommend you to our local travel club here in Sun City as well as on the various on-line travel forums.

Hello Dawn.

I just wanted to give you some feedback on STI and Sakara tours in Egypt. Please feel free to pass this along. I cannot say enough good things about the Tour company. All reps were prompt, courteous and just plain nice and fun. You know I ask a lot of questions- I always want to know about other cultures and daily life. We got to know our Tour reps and really enjoyed them. Walid as well as Enje our guide and Badr our driver in Cairo were wonderful . We also enjoyed our guide on the Cruise Robert Rafeek who helped us from Luxor to Aswan. The Hotel and boat staff were very nice to us. We even got upgraded to the Presidential suite on the boat when the AC had a problem. All aspects of our trip were wonderful. This was our first time in such a foreign country and having our reps always waiting to guide us was a great relief. I would not hesitate to use STI or to recommend them. Feel free to have any questions sent to me- I would be happy to help anyone considering this trip. I will also be posting on Trip Advisor since I found very little to recommend this group and tour when I was doing research. Thank you for all the time and trouble you took for us, and for answering my many questions. We had a great trip!

I recently traveled to Cairo, Egypt with Club abc Tours and had a wonderful experience. We were flight 985 leaving from JFK, New York City to Cairo, Egypt. We were met by our guide, Mohamed from Sakkara Travel who took us through our cruise on the Nile and all the accompanying cities including Luxor, Abu Simbel and Aswan. I do not know his last name but he did give us his e mail address which I will give you part of: lightleel.

I would like to tell you that our trip was made special by Mohamed. He was competent, friendly, eager to please and extremely knowledgeable. With three 4 out of 5 teachers in his group it could have been difficult be he was amiable and so informative. I learned so much from him.

In addition as an American traveling in the Middle East for the first time, I felt completely safe and well cared for as well as respected- all of which I attribute to Mohamed. His expertise as an Egyptologist made the trip even more special.

Many thanks.
Please let him how wonderful he made my visit to Egypt!


Please share this e-mail with your supervisor. I did not fill out the evaluation form for you because I wanted to say something more personal. I very much appreciate your assistance provided on the front and back end of our trip to Egypt. Of all the places, I've traveled to, this trip was the best planned and executed from beginning to end. You are to be commended for assisting us with the side trip to Soma Bay. I stood in the Red Sea because of you. I can't tell you how much I enjoyed myself. I have told everyone in Atlanta about you and your company.

Please share this e-mail or let me know who I should forward it to. Management needs to know what a prize they have in you. They may already be aware and I am merely reiterating a fact. Take care and I hope to talk to you soon.