Jane, my name is Geri Fried. Gino Piunno, cousin, arranged this lifelong dream. Working with family is usually difficult; if everything is not perfect, the family will hear about it forever ... I am a discerning person to begin with.
This trip was incredible ! The STI representatives were so outstanding, I was in awe more than once. They processed us through customs in less than five minutes. The guides, licensed Archaeologists and Egyptologists were superb. I am aware one contracts through you and the other through Sonesta. They made this trip exceed our expectations ... my son and I are both Egyptology enthusiasts. Ahmed Daha has studied hieroglyphics six years and translated much. Sayad Nasser provided thorough background information that our questions were answered in context ... how rare that is. Once we did have other driver, a 20 year employee of Sakarra ... although good, he could not compare to Ali Mahmoud. Ali made us feel totally safe, yet amused at Cairo drivers ... something that must be experienced to understand.
Although I complain about Sonesta food and accommodations, their staff was the epitome of the "customer service" concept. What can I say about the Four Seasons ... what a marvelous hotel.
I hope to take my grandson, third generation Egyptologist fanatic, on this trip in three years for his 16th birthday.
Feel free to use my name as an enthusiastically satisfied client.
Geri (Geraldine) E. Fried