Dear STI Customer Service Dept,

I just returned from 10 wonderful days in Egypt, thanks mostly to the excellent service provided by your representatives in Cairo, Luxor, Aswan, and Abu Simbel. I was very impressed with the professionalism, flexibility and competency of the staff that handled our airport arrival/departures and city transfers, especially in Cairo. Mr. Hassan Abdel Latif and the driver, Amru (sp?), were exceptional. Likewise, the tour guides were very informative and tailored the tours to fit our interests.

I would be remiss if I do not mention the exceptional quality of the hotels in Cairo, the excellent service of Egypt Air, and the charming cruise, MS Mojito. Really, a well managed travel program.

I will be very happy to recommend your tour company to anyone traveling to Egypt and hope myself to engage your services whenever I return to this amazing country.
Thanks again for making this trip a memorable experience for us.

My friend and I have recently returned from a wonderful trip to Egypt. There were several tour guides, drivers, and transfer guides who were responsible for our very smooth trip in a country very far from our home. As we travelled around Egypt and to Jordan the help provided was essential. I was impressed with all of the assistance my friend and I received, and I would highly recommend StI Travel.

While I was very happy with all of the many representatives of Sti we encountered, I would like to make special mention of a couple of significant people. Hassan, who was courteous, efficient, and when we arrived in Cairo was always there to greet us with a warm smile and get us quickly through the check-in to our hotel or through the airport gates. Aly Hassan was our tour guide who met us in Aswan and remained with us for the duration of our Nile Cruise. Aly was professional, knowledgeable, and a friendly guide who us took through the many wonderful sights as we enjoyed our cruise. The drivers that both Hassan and Aly used were wonderful too.

Thank you to everyone involved in helping to make this a very memorable trip!

My wife and I just returned from our trip to Cairo and the UAE.

I wanted to express our sincerest thanks to you and all the staff that helped plan our trip to Egypt. It was my wife\'s first visit and I really wanted it to be a good one.....IT WAS. (except for the heat...48c!)

For your information, a special note to tell you that your guide staff from airport meeting to departure both in Cairo and Luxor was superb. Ive traveled a lot and these guys went more than the extra mile....in fact we personally enjoyed each others company.

I will not hesitate to recommend you to our local travel club here in Sun City as well as on the various on-line travel forums.

Dear STI, Hi. I just wanted you to know, my husband and I just returned from our 13 day Majestic Egypt Trip. It turned out wonderful. When we got to the airport in Cairo, Egypt we were met by Rafik who was just very warm, and personable and made you feel safe in a big city like Cairo. We were met with private drivers and mini vans everywhere (except in AbiSimbul). The two boats we were on were very nice..... especially the Kassir Ibrim on Lake Nassar. We had a fabulous time.....everything went off as expected and we just loved our 3 guides--Maja (in Cairo); Tamer (on the Nile River Crusie--The Mojito); and Mustavo on the Kassir Ibrim. We liked the boat itself better on the Kassir Ibrim. Our Suite on the Mojito had almost no windows, and the window would not open. Our AbiSimbul Suite on the Kassir Ibrim was absolutely gorgeous. That\'s it for now. If you need to use our comments to encourage your other guests, you are welcome. We felt very Safe with STI Travel and had a wonderful, wonderful trip. Patty&Max Kattner

Dear Gary,

I would like to thank your organization, particularly Jane Masterson, for doing such a tremendous job with regards to our recent Egypt trip. With recent bombings and warden messages, university officials required that the trip itinerary be revised at the last minute. Entire days had to be rearranged on the itinerary and several students (and 1 trip leader) dropped out at the last minute, and I know these changes required a tremendous amount of time and energy, not to mention skill, in order to pull this off.
I\'m pretty sure Jane had to put aside her workload for a few days in order to accommodate our requests, and we are grateful she did all this so willingly. The level of customer service we received was superb, and she should be commended. Thanks for providing our group with such an amazing experience.

To whom it may concern,

I have been asked to provide feedback on my experiences with Henry Ayoub as our Egyptologist and I do so enthusiastically without reservations. I travelled to Egypt in January 2009 with a group of 25 students. This was our first time to Egypt and I do not have any prior formal training relating to Egyptian history and culture. Thus, I was reliant on our guide to provide the necessary educational experiences for the students. This is a big risk. I have had experiences with guides that are very knowledgeable, but did not motivate the students to learn from them. In my experience, the most important aspect of education is the relationship that forms between student and teacher. If there is no relationship that develops, the students are not motivated to learn about the materials presented. Henry was such a fantastic teacher and person, that the students were quick to form a lasting bond with him and in return, learned a great deal from him. He showed a level of care and compassion for our students that was truly remarkable, especially given the nature of our relationship and the brief period we spent together. Even now, Henry's name is spoken with great affection among our students. In addition, other professors have been impressed by the level of knowledge our students demonstrate about Egyptian history and culture.

What makes Henry such an outstanding teacher/guide is that he treats all of the students with respect. He does not talk down to them, but treats them as novices and apprentices in the field. At the opposite extreme, he is also firm with them and does not allow the group to take control of the situation. In other words, he has the skills to maintain interest in the group without losing control of the group and the environment.

During my time in Egypt, I considered Henry a colleague. I often thought Henry could easily be confused for one of my colleagues at my home institution. His knowledge, demeanor, and compassion for his students and subject are in-line with what you would expect of any colleague. Our really enjoyed talking to Henry on a variety of topics, not all related to Egypt. I know that the students who were privy to these discussions reported learning a great deal from listening to our conversations.

Finally, let me be blunt in saying that I would not travel back to Egypt without Henry Ayoub as our guide. Although I have no other experiences to compare with, I would be hard pressed to even consider taking another teacher/guide for a tour of Egypt. I was told, in an unsolicited fashion, on several occasions in Egypt that Henry is the best Egyptologist/guide in the business. After our experiences, I have no doubt what so ever in this claim. I was so impressed with how he cared and took care of our group, how he taught the students, and how he related to me, my students, and my colleagues, that I would change itineraries for a trip in order to have Henry as our guide!



I am planning to fax the paper review form, but I wanted to send this to mention a few people individually.


In the New Jersey office I wanted to mention Maria Garcia. She is so gracious and patient in answering all my questions.


I had a wonderful time on my trip. The organization of STI was impeccable. The transfer personnel were always punctual and very friendly. I never had to wait for anyone, not even when my initial flight into Cairo arrived over a hour early!


My tour coordinator and transfer person in Cairo, Ahmed Salah, was especially good at his job. He was always smiling when he greeted me at the airport or picked me up the my hotel. He seemed to know everyone and was able to wisk me through the airport in no time at all. He made me feel extremely comfortable in a foreign country, which sometimes can be difficult when traveling solo. He laughed easily and was easy to be around. Anything I needed, he made it happen. Just like that!


I was also pleasantly surprised when I had a private car and a private guide in Cairo. When I asked my guide why I was not with a small group, he said "private is much better". I sincerely agreed and was not about to argue with him!


My tour guide in Cairo, Ahmed Dahab, was a really great guide. He was able to make Egypt come alive for me. What he taught me about Egypt and it's people, made the remaining days of my trip so much more enjoyable. He was very knowledgeable and was able to relay that knowledge effectively. He was also very friendly and offered to take my picture at all the sites. I very much appreciated that!


My guide, Moustafa Bahr, on the Lake Nasser cruise was also very good. I'm not sure if he works for STI or the ship itself. If he does not work for STI, maybe he should. We had a very difficult person in our group of six and he handled the situation very professionally. He is really good, and a very nice person.


Can you please forward this to the appropriate person or people at Sakkara Travel in Egypt. Thank you so much.