For more information, call: 800-539-7098 or visit:www.centralholidays.com
TERMS & CONDITIONS
The purchase/payment of any travel services offered by
Central Holidays constitutes a contractual arrangement
between the Passenger and/or Travel Agent (all together
as “You”) and SGI US LLC (dba CENTRAL HOLIDAYS &
Affiliated Brands) and represents your acceptance of SGI
US LLC Terms & Conditions. You are required to read and
acknowledge Terms and Conditions on our website
before making any reservation with us. Payment of
deposit and/or final payment will be considered as full
acceptance of our Terms and Conditions herein reported
and fully disclosed on our website. Each passenger
understands that CENTRAL HOLIDAYS will be accepting
that passenger’s reservation in trust upon such
passenger’s acceptance of the Terms and Conditions as
outlined in this brochure and on our website.
2. TOUR PRICES/PRICE GUARANTEE FOR ESCORTED
Prices are per person based on double occupancy.
Single room supplements and triple room reductions are
available where applicable. NOTE: In case of a human or
computer billing error, we reserve the right to re-invoice
for the correct amount. A full refund will be made to
passengers not wishing to pay increases provided that
the passengers' written cancellation is received by us
within 5 business days after price increase notification.
We do not breakdown costs of individual services
included in an itinerary.
Prices are based on official rate of exchange at the time
of printing. Once we have received your full payment for
any program, the price is guaranteed and any
subsequent increases are at our expense. Optional air
transportation is not included; however if purchased thru
Central Holidays, fuel surcharges, all security fees,
airport taxes, and fees and/or local taxes and fees will
be included. Airfares provided at the time of deposit are
subject to change until full payment is received and
ticket is issued. Some airfares may require instant
purchase. We strongly recommend that you purchase air
thru Central Holidays.
You are responsible for verifying everything on your
invoice is accurate and complete, including, dates of
travel, options selected and that each name matches
the relevant passport. Central Holidays cannot accept
responsibility if we are not notified of inaccuracies within
5 days of sending out the invoice. Changes are subject
to the fees and penalties noted below. In the case of
billing errors, Central Holidays reserves the right to re-
invoice you with correct pricing.
4. PAYMENTS & CANCELLATIONS:
A $250 per person non-refundable deposit is required at
the time of booking. In some cases additional deposits
are required due to supplier’s policies. Passengers will
be advised at time of booking of these payment
request will be acted upon until a
deposit is received. We honor most major credit cards.
No third party credit cards will be accepted. In addition,
we also accept personal checks or agency checks.
Deposits can be conveniently made by phone. Payment
of the deposit indicates you have read and accepted
these Terms & Conditions. Your booking is not confirmed
until the deposit has been processed by Central Holidays
and you receive a confirmation invoice.
B. FINAL PAYMENT:
Final payment with credit cards requires our signed
Credit Card authorization form validated by the credit
card holder. Other restrictions may apply. Final payment
is due 60 days prior to departure. Some Cruises and
lodges will have earlier final payment deadline which will
be specified at time of booking. Central Holidays
reserves the right to cancel a booking and will apply the
assessed cancellation penalties accordingly.
C. LATE BOOKINGS (Reservations made within 35 days
of departure date):
Payments must be made within 24 hours of booking by
certified check, wire transfer or credit card, and are
subject to a $25 late-booking fee, plus any costs
incurred to ensure timely document delivery. Late
bookings will incur a 100% cancellation penalty.
D. LATE PAYMENTS:
Payments made after the due date
are subject to $50 late payment fees.
E. CANCELLATION PENALTIES:
For Land-Related services on Escorted tours,
customized FIT packages, Hosted packages and
•Cancellations received more than 60 days prior to
departure: $250 per person fee.
•Cancellations between 59 and 22 days prior to
departure: 25% of the land package.
•Cancellations between 21 and 15 days prior to
departure: 40% of the land package.
•Cancellations between 14 and 8 days prior to
departure: 60% of the land package.
•Cancellations 7 days or less prior to departure: 100%
of the land package.
•No refunds will be made on any unused portion of the
tour package. Should we cancel a departure for any
reason whatsoever, including insufficient number of
participants, a full refund of all monies paid will be
Additional cancellation charges will apply for Cruises,
Belmond Properties and trains, Inkaterra Hotels, the
Inca Trail and assorted lodges throughout South America
as well as during Special events (Carnivale, etc….) and
Holiday periods. Cancellation fees will be specified at the
time of booking.
5. TRAVEL SERVICES:
No airfares, taxes and fuel surcharges
are confirmed until final payment is received. Any
variations will be the passenger’s responsibility until
final payment is received. Please contact us for details.
It is the passenger's responsibility to reconfirm all flights
72 hours before flight date/time. Should the airline
request, for any reason whatsoever, an unexpected
issuance of air tickets, tickets must be immediately paid
in full, regardless of any previous notification to
We can offer any type of airfare - published or
CONTRACTED AIR FARES:
Contracted airfares allow
flexibility if you want to make changes to your vacation
PUBLISHED AIR FARES:
Published airfares may offer
additional airline options, but have more restrictions. Full
air payment plus a non-refundable service fee ($75 per
person) is required and will be included in the quote at
the time of booking for any published airfare booked in
conjunction with a Central Holidays vacation. Once
booked, published airfare is non-changeable and non-
refundable after 24 hours from purchase. Once ticketed,
cancellation/change penalties of $300 per person up to
100% of the air price will apply.
In all instances, regardless of the airfare used,
"NO SHOWS" are non-refundable including fuel
surcharges except any airport or government taxes &
fees. Once the air ticket has been issued, its cancellation
penalty amount will be added to the LAND and LAND &
CRUISE cancellation fees. If the departure is cancelled
by us, there will be no cancellation fees for the LAND or
LAND & CRUISE.
LIMITATION OF RESPONSIBILITY:
cannot be held responsible for the cancellation fees of
air ticket/s issued by companies other than ourselves
even in the case when we may cancel a departure for
any reason whatsoever, including a cancellation of a
pledged departure for lack of participation or force
majeure. Consult with our experienced reservations
staff, your travel agent or the airline for the applicable
penalties and/or restrictions. We strongly recommend
purchasing air thru Central holidays.
US citizens require a valid US passport. Non- US
citizens should consult their travel agent or consulate.
All passengers are responsible for ensuring they have
the proper travel documents and MUST CHECK with
the respective consulates or visa agency to determine
whether any visas are required. At the time of printing
US Citizens require a Visa to enter Brazil & Bolivia and
Argentina requires a reciprocity fee (which must be
paid on line) in lieu of a Visa.
C. DEPARTMENT OF STATE WARNINGS:
In the case of a government issued warning, we will
provide our utmost consideration to the severity of the
warning and accomplish everything possible to
safeguard the well-being of our passengers.
We reserve the right to evaluate each booking on a
case-by-case basis for potential refund/cancellation
fees, re-scheduling of tours or itineraries and
postponements. Be aware that during your
participation on vacations operated by Central
Holidays, certain risks and dangers may arise beyond
our control, including but not limited to: the hazards of
traveling in undeveloped areas; travel by boat, train,
automobile, aircraft, or other means of transportation;
forces of nature; political unrest; acts of lawlessness
or terrorism; and accident or illness in remote regions
without means of rapid evacuation or medical
facilities. Central Holidays will not have liability
regarding provision of medical care or the adequacy of
any care that may be rendered. While Central Holidays
will use its best efforts to ensure that adequate
measures are taken, by agreeing to participate in a
vacation and/or optional excursions you agree that
you will hold Central Holidays harmless regarding any
provision of medical care or the adequacy of any care
rendered. Central Holidays is not responsible for such
risks and dangers that may arise beyond our control.
Payment of your deposit indicates you accept these
risks and dangers and agree to hold Central Holidays
harmless for such.
We strongly suggest all our
to protect their investment.
For information on our Travel Protection Plan,
visit our websitewww.centralholidays.com
BELOW IS A PARTIAL RENDERING OF CENTRAL HOLIDAYS TERMS & CONDITIONS. IN ORDER
TO VIEW THE COMPLETE TERMS & CONDITIONS PLEASE REFER TO OUR WEBSITE:www.centralholidays.com